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What Makes Us Different

A Reputation For Quality And Added Value

With over 80 years’ combined experience in providing international medical professional liability insurance, The MPLC has a proven track record and a global reputation for quality, adding value with a wide range of tailored client services. 

Expert Claims Handling

A set of core values that is deeply ingrained in our team and which guides the way we work with brokers and clients. Our approach to business is based on:

Philosophy:

Online Solutions

ClaimPro

Clients who choose to take advantage of our online services – ClaimPro, benefit from a unique approach to claims handling. ClaimPro provides real-time access for clients, local panel lawyers and service providers.

Online Insurance Portal (OLP)

The MPLC’s Online Portal (OLP) is a bespoke client solution which has been developed by The MPLC. The portal allows individual Doctors, Dentists and Allied Healthcare Professionals to apply, purchase and pay for their insurance cover.

Further details our our online solutions can be found here

24/7 Legal Advice

Our 24/7 legal helpline means that we are there when you need us most.

Confidential Advice

At The MPLC, our clients can call one of our specialists off the record, to discuss any issue around people and processes. In our experience, this support can bring complex matters into focus and help a client see his or her way through what may be a challenging period. There are times when there is simply no substitute for a quiet, confidential conversation with a knowledgeable expert.

Healthcare Expertise

Our healthcare expertise means that we can get to the heart of clinical issues very quickly, thereby ensuring that costs are not wasted in exploring irrelevant aspects of the patient’s treatment, choosing the right experts, and coming to the correct decision on disposal of a claim.

Open Claims Review

We are able to provide clients with a professional review of a broad selection of open claims. This includes evaluating claims history and identifying any issues that may require addressing. This review will help ensure that robust systems are in place to handle claims, complaints and any adverse incidents that may impact the business. The outcomes include:

Clinical Governance Review

Unlike generalist insurers, we have extensive first-hand experience of both healthcare and underwriting. Our team is able to carry out a detailed review of our clients’ systems and processes, from Board to ward, providing independent advice and recommendations to ensure that best practice is being followed. For healthcare institutions worldwide, effective clinical governance underpins quality and the provision of safe care.

Although a Clinical Governance Review is always tailored to the specific needs and circumstances of each client, it is likely to embrace:

Support of Leading Brokers

We have a history of working alongside leading global and independent insurance and reinsurance brokers in long-term relationships characterised by trust and mutual respect. Whilst the brokers give our clients access to market-leading cover, we provide them with knowledge, expertise and a thoroughly professional service. We operate through an established network of registered Lloyd’s brokers and local independent brokers. However, we are continually looking to develop new relationships to expand this network. For more information on becoming an approved broker, please contact us.

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